Ordering books

We're in the middle of putting together a webpage with information on ordering books and other items for the library collection. Basically it covers the basics, such as how to suggest an item, our ordering procedures and suppliers (and why it might take longer than the overnight delivery Amazon might promise..), what an 'urgent' order means, placing a hold on ordered items and so on.

Is there anything in particular those of you out there in University of Bath-land would like to know with regard to ordering materials? Anything you think that may be useful for staff or students when suggestion a book for purchase? Please do let us know, if it's puzzling you then it's probably puzzling others...